About Ex-Cell Hearing Centres in Saskatoon

We are a private hearing aid clinic with two locations in Saskatoon. Ex-Cell Hearing has been serving the Saskatoon and surrounding rural communities of Saskatchewan since 1977 with better patient care and hearing services.

WHO WE ARE (mission, values, etc)

We are proud to support the communities we serve by taking a lead role in improving the industry standard of client care to those who have hearing loss. That is why we take an active membership role in professional organizations such as the Canadian Hearing Instrument Practitioners Society (CHIPS) and Saskatchewan Hearing Instrument Practitioners Society (SHIPS).

What are our values

We are very strong in our commitment to our core values when it comes to serving our clients with hearing loss. It is part of our dedication to ensuring you get the best possible hearing care experience at Ex-Cell Hearing Centres.

Integrity:

Honesty and integrity are critical in our business dealings. Trust is the basis for a continued long-term relationship and we strive to avoid compromising our values.

Communication:

To preserve the integrity and success of our services, we believe both parties must communicate positive and negative aspects of the hearing aid fitting and rehabilitation process. We view every exercise as a new opportunity to move towards improvement.

Compassion:

Dealing with hearing loss and the problems it causes in your life requires an understanding and compassionate listener. We strive to serve your individual needs and preferences so you find the right solution to help you live the lifestyle you want.

Competence:

To guarantee the best standards of care, we regularly attend courses and technical training. We recognize that hearing loss is more than just a physical loss of hearing, “it is a psychological and emotional condition”. That is why we search for opportunities to develop our hands-on skills and our soft care patient rehabilitation protocol.

Commitment:

A successful hearing aid fitting requires that we never give up or accept failure as an outcome of the process. We are persistently committed to delivering a product and a standard of care that will guarantee that you are completely satisfied.